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Billing questions All billing related questions (upgrades, refunds, etc) are processed by our billing department... Data Centers & Location Please, check the following link for more information on our data centers and locations:... How to enable Two Factor Authentication in Client Area How to enable Two Factor Authentication in Client Area 1. Log in to the Client Area at... Live Help - Available 24/7 If you have any immediate questions our live chat is available 24/7. Need Help ? If you can't find the answer of your question inside our knowledge base system (90% of our... Patch Tuesday Patch Tuesday occurs every second Tuesday of the month, when Microsoft releases important... Reported Attack Site If your domain name when loaded in your browser, displays similar page: It means that in... Support of third party applications Due to the fact that MochaHost cannot offer support for third party application specific... Ticket support response time. We have 1 hour average support response time on most of the technical support questions or issues... Using Google"s cache to restore a web page In case that you need a file restored and you do not have a local backup, there is an alternative... We are in the Pacific Time Zone MochaHost`s HQ is located in the Pacific time zone, although our Live Chat and Technical Support... We provide cPanel Control Panel (demo available) All of our Linux Shared and Linux Reseller plans come with cPanel Control Panel - the most secure... Windows Server Core The Server Core The Server Core option is a new minimal installation of Windows Server Versions....
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