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Enabling SPF and DKIM Records (Plesk) SPF/DKIM records are necessary in order to help prevent your email addresses from being spoofed,... Enabling SPF and DKIM Records (SolidCP) SPF/DKIM records are necessary in order to help prevent your email addresses from being spoofed,... Adding an anti-spam filter for MochaHost in Gmail In order to prevent the messages from MochaHost to go to your Gmail's spam folder, please follow... Changing the webmail time zone (Shared Linux accounts) By default, webmail applications use the host server's time zone. Mochahost servers are based in... Configuring SMTP Authentication in Outlook (v.2016) If you get the following error message in your Outlook: The “Error 503: Valid RCPT command must... Do you have a Webmail feature that I can use to check my mail from my browser? MochaHost offers a webmail feature accessible from: Linux shared plans:... Does Mochahost offer any spam filtering tools? Yes we do have installed anti-spam and anti-virus server side protection. However we recommend... Does my mailbox have any limits on it? Mochahost does not impose a quota limitation on your email boxes - however the quota is set by... DomainKeys & DKIM (Linux cPanel accounts) DomainKeys & DKIM DomainKeys Identified Mail (DKIM) is the successor to DomainKeys (DK).... Email Limitations for Shared and Private Servers There is a limit imposed on the number of emails you can send from our Shared Servers using an... Email Migration with SmarterMail (SolidCP) Mailbox Migration Tool Migration of emails/contacts/calendars via SmarterMail can be achieved by... Emails are throttled (SmarterMail) When sending messages from SmarterMail result in the following error Email_ throttled, this means... Enabling SPF and DKIM Records (Cpanel) SPF/DKIM SPF/DKIM records are necessary in order to help prevent your email addresses from being... How can I send out emails to my customers from a web browser or when I am away from the office? You can use Mochahosts convenient WebMail feature. You can access your email as well as send out... How do I create a mailto link on my page? The mailto command will place blue wording on the screen that people can click to send you a... How do I protect myself against a computer virus? What is a virus? A virus is any computer program that can "self-replicate" or make copies of... How do I set up Mail for Mac OS X? To configure your email (SMTP Authentication) on a MAC OS, please follow the steps below: 1. On... How do I set up e-mail accounts in Netscape Messenger 4.01? 1. Open Netscape Messenger. 2. Select Communicator, Messenger Mailbox from the menu. 3. Click... How do I set up e-mail accounts in Netscape Messenger 4.5? 1. Open Netscape Communicator. 2. Click Edit, then Preferences. 3. One the left side of the... How do I set up e-mail accounts in Outlook 2000? 1. Open Outlook.  2. Click Tools, then Services.  3. Click Add in the Services window. The Add... How do I set up e-mail accounts in Outlook 2002 (Outlook XP)? 1. Launch Outlook 2002. This will launch the setup. 2. You will be asked if you want to... How do I set up e-mail accounts in Outlook 2013 Set up e-mail accounts Creating a new account: 1. Choose the File menu and select Info. 2.... How do I set up e-mail accounts in Outlook 2016 1. Open Outlook 2016 from the Start menu. 2. If this is the first time you open Outlook, you'll... How do I set up e-mail accounts in Outlook Express 4.0? 1. Open Outlook Express. 2. Click Tools, then Accounts. 3. Select the Mail tab in the Internet... How do I set up e-mail accounts in Outlook Express 5.X? 1. Open Outlook Express.  2. Click Tools, then Accounts.  3. Select the Mail tab in the... How do I set up e-mail accounts in Outlook Express 6? 1. Open Outlook Express.  2. Click Tools, then Accounts.  3. Select the Mail tab in the... How do I set up mail for Netscape 6.x? 1. Open Netscape. 2. In Netscape, on the top menu bar, click on Tasks and select Mail and... How do I set up mail for Netscape 7.x? 1. Open Netscape. 2. In Netscape, on the top menu bar, click on Tasks and select Mail and... How do I set up my e-mail in Eudora 5.2? 1. Open Eudora, then click Tools, and then click Options. 2. On the Getting Start category, make... How do I view e-mail headers in Mail for Mac OS X? 1. Open Mail. 2. From the Mail menu, select Preferences. 3. Click the Viewing icon. 4. Click... How do I view e-mail headers in Netscape 6.x or 7.x? 1. Open Netscape Mail & Newsgroups. 2. Click on your Inbox. 3. Highlight the message by... How do I view e-mail headers in Outlook 98/2000/2002/XP? 1. Highlight the message by single clicking on it.  2. Right-click on the message and select... How do I view e-mail headers in Outlook Express 5.x or 6.x? 1. Highlight the message by single clicking on it. 2. From the File menu, choose Properties. 3.... How to change the time zone of webmail clients By default, webmail applications use the host server's time zone. Mochahost servers are based in... How to configure Google MX records? In order to use Google for your email service with any of your domains that are registered... How to configure SmarterMail to open with webmail.domain.com How to Enable webmail.domain.com to open SmarterMail 1. You will need to stop the SmarterMail... How to request an IP de-listing from a blacklist If your mail server IP is blacklisted you would receive a bounce back error message when you send... How to transfer my e-mails? In order for you to transfer your emails from one server to another server, please follow these... How to whitelist the MochaHost domains (mochahost.com and mochasupport.com) under Outlook In order to manually add MochaHost to your Hotmail.com, Outlook.com or Live.com account's Safe... I keep getting the error 0x800ccc0f: the connection to the server was interrupted Task 'server name - Sending and Receiving' reported error (0x800ccc0f): 'The connection to the... I received new messages in my email program at home When you have already download your emails through your email program, usually those emails will... I"m getting a "relay denied" error message when trying to send my mail. You attempt to send mail, but receive an error message that looks like this: protocol smtp;... Is there a limit to the size of the attachment that I can send with webmail? Starting December 2006 the limit has been increased to 8MB for any attachments that you will be... Issues with Outlook email client There are number of issues/errors that you can experience with Outlook email client. Please,... MX Records - changing to a remote Mail Server In order to host your domain at one place, but use a remote mail server you only need to add/edit... Managing the Spam Experts service Here is an overview of how to access the management panel of your SpamExperts e-mail protection... Migrating emails via CPanel Webmail (Horde/RoundCube) If you want to migrate your emails and have a cPanel mail service for your domain, it is possible... Outlook error while trying to send email - 0x800c8101 If you are using Outlook as email client and you are getting the following error when you try to... Outlook error: 0x80042108 If you are getting the following error while using Microsoft Outlook: "Reported error... Persist"s aspmail Persist's asp mail sample: Our email server requires SMTP Authentication. Replace the username... Problems retrieving e-mail with Norton Anti-Virus installed. Unable to retrieve any POP3 e-mail with NAV (Norton Anti Virus) installed. You may get an error... Problems sending emails using MochaHost"s mail server (SMTP Restrictions) This article covers several issues that you may run into when using any of our mail servers. In... Reason and fix for ""Domain has exceeded the max defers and failures per hour"" "Domain has exceeded the max defers and failures per hour (5/5 (26%)) allowed. Message... Sending e-mails using ASP and CDOSYS Sending e-mails using ASP and CDOSYS - sample code: <!--METADATA TYPE="typelib"... Set Up My Email in Eudora 7.1 How Do I Set Up My Email in Eudora 7.1? Open Eudora, then Tools, and Options. Getting... Setting up your e-mail client manually (cPanel) If you plan on setting up your email client manually and not using the default automatic... Setup Remote MX in cPanel (Linux standard cloud accounts) Remote MX Set up the domain with Google Apps NOTE: Available for clients using our cPanel... SmarterMail Changing Mailing List Poster Address If while sending emails to a mailing list and it's not showing the email in Email From rather... SmarterMail Changing Mailing List Poster Address (SolidCP) If while sending emails to a mailing list and it's not showing the email in Email From rather... Smartermail Password Reset (Domain Administrator) To change a password from the Domain Administrator account via SmarterMail, please follow the... Smartermail Password Reset (Domain User) To change a password from the Domain Mail User account via SmarterMail, please follow the steps... Synchronizing SmarterMail with Outlook 1. From your computer that has Microsoft Outlook installed, log in to the SmarterMail web... To set up Message Filters (Message Rules) in Outlook Express Filters help you organize your mail as well as remove unwanted junk email. If you receive large... We offer an unlimited number of e-mail forwarders. We support unlimited number of email forwarders for all of our hosting accounts. We offer an unlimited number of users/mailboxes. We support unlimited number of users/mailboxes for all of our hosting accounts. What are E-mail Headers? There are two kinds of headers: Partial (or basic) headers Partial (or basic) headers are the... What is an email catch-all address? A "catch-all" email address is where all mail goes that is sent to [email protected], where... What is my INCOMING (POP3/IMAP) & OUTGOING (SMTP) mail server name? Your incoming (POP3/IMAP) & outgoing mail (SMTP) server name is: mail.yourdomain.com Where... What is the difference between POP3 email accounts POP3 email accounts are mailboxes used for your website email and which are checked from the... What is the difference between using IMAP or POP for my mail? Post Office Protocol (POP) and Internet Message Access Protocol (IMAP) are two methods of... What is the maximum size that an attachment can be when using web mail? It is important to keep in mind that email is not intended as a method of transferring files, and... What is the purpose of an auto-responder? An auto-responder is a script that automatically returns a prewritten message to anyone who...
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